Yves Saint Laurent Client Advisor

Bicester • UK

Tuesday, March 18, 2025

Saint Laurent, a distinguished name in the luxury fashion industry, was founded in 1961 and is renowned for pioneering the concept of luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection in 1966. As a part of the Kering Group since 1999, Saint Laurent continues to lead the luxury fashion sector under the creative direction of Anthony Vaccarello. The brand offers a comprehensive range of products including ready-to-wear for both men and women, footwear, handbags, small leather goods, jewelry, and eyewear.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage with clients passionately, focusing on their needs and anticipating future requests.
3. Cultivate and maintain a strong client portfolio to drive business growth.
4. Exceed individual sales and KPI targets with a business-oriented and entrepreneurial mindset.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Foster genuine connections with clients through transparent communication.
7. Utilize available tools effectively to maximize business opportunities.
8. Support front and back-of-house teams to enhance team spirit and achievements.
9. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture and creating personalized looks.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for audacity and authenticity.
5. Strong team spirit and ability to achieve common goals.

1. Proficiency in using tools and applications, with a quick learning ability for new technologies.
2. Ability to work in a fast-paced environment, multitask, and prioritize effectively.
3. Proactive, enthusiastic, and problem-solving attitude.
4. Excellent written, oral, and listening skills in English and the local language.
5. Ability to embrace change as an opportunity for growth and development.

Preferred experience in providing high-quality service focused on client expectations within fashion and accessory retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment that values diversity in all its forms, providing opportunities for individual and collective talent expression and fostering adaptability in a changing world.

Saint Laurent, as part of the Kering Group, is committed to diversity and inclusion, believing that a diverse workforce enriches the workplace and enhances adaptability. The company values audacity, authenticity, and a strong team spirit, encouraging employees to embrace change and grow.