Yves Saint Laurent Client Advisor

Bicester • UK

Tuesday, January 7, 2025

Saint Laurent, a prestigious brand under the Kering Group, is renowned for its pioneering spirit in the luxury fashion industry. Since its inception in 1961, the brand has been at the forefront of fashion innovation, introducing luxury prêt-à-porter with its iconic 'Rive Gauche' collection in 1966. Today, under the creative direction of Anthony Vaccarello, Saint Laurent continues to set trends and uphold its legacy of sophistication and modernity, offering a wide range of luxury products including ready-to-wear, accessories, and eyewear.

1. Provide exceptional client and after-sale service to all visitors and clients.
2. Demonstrate passion in engaging with clients, identifying their needs and anticipating future requests.
3. Cultivate a strong client portfolio to ensure proactive and growing business.
4. Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Maintain a genuine and transparent attitude with clients to foster unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools effectively to optimize business opportunities.
9. Support front and back-of-house teams to enhance team spirit and achievements.
10. Adhere to all company policies and operational procedures.

1. Professional experience in providing high-quality service focused on client expectations, preferably in fashion, accessory retail, customer service, or luxury hospitality.

1. Personal taste and passion for fashion culture, with an ability to create personalized looks.
2. Natural business mindset and entrepreneurial spirit.
3. Open-mindedness and appreciation for a company that values audacity and authenticity.
4. Strong team spirit to achieve common goals.
5. Proficiency with tools and applications, with a quick adaptability to new technologies.
6. Ability to work in a fast-paced environment, multitask, and prioritize effectively.
7. Proactive, enthusiastic, and problem-solving attitude.
8. Excellent written, oral, and listening skills in English and the local language.
9. Embrace change as an opportunity for growth and development.

Professional experience in fashion, accessory retail, customer service, or luxury hospitality is preferred.

Saint Laurent offers a dynamic work environment where diversity is celebrated, and opportunities for personal and professional growth are abundant.

Saint Laurent fosters an inclusive and dynamic workplace culture that values diversity in all its forms. The brand encourages individuality and collective talent, adapting to the ever-evolving fashion landscape with audacity and authenticity.