Yves Saint Laurent

Client Advisor

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.

1. Provide outstanding client and after-sale service to all visitors and clients.
2. Connect and reconnect with clients, identifying their needs and anticipating future requests.
3. Cultivate a robust client portfolio to secure a proactive and growing business.
4. Drive performance to exceed individual sales and KPI goals with a business mindset.
5. Create personalized, versatile, and timeless silhouettes for clients.
6. Communicate transparently and genuinely with clients, creating unique connections.
7. Use available tools to optimize business opportunities.
8. Support front and back-of-house teams and contribute to team spirit.
9. Adhere to all company policies and operational procedures.

1. Preferred experience in providing high-quality service focused on client expectations in fashion, accessory retail, customer service, or luxury hospitality.

1. Personal taste and passion for fashion culture.
2. Business mindset and entrepreneurial spirit.
3. Strong team spirit.
4. Proficiency with tools and applications, and ability to learn new technologies quickly.
5. Motivation to work in a fast-paced environment, multitask, and prioritize.
6. Proactive, enthusiastic, and problem-solving attitude.
7. Excellent written, oral, and listening skills in English and local language.

Preferred professional experience in fashion and accessory retail, customer service, or luxury hospitality.

Saint Laurent is committed to building a diverse workforce, valuing diversity in all its forms. The company fosters an environment where talent can be expressed individually and collectively, adapting to a changing world. Located in Bicester Village, the workplace embraces change as an opportunity for growth and development.