Yves Saint Laurent Client Advisor

Warsaw • Poland

Monday, December 16, 2024

Saint Laurent, a distinguished luxury fashion house founded in 1961, is renowned for pioneering the concept of luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection. As part of the esteemed Kering Group since 1999, Saint Laurent continues to redefine the luxury fashion landscape under the creative direction of Anthony Vaccarello. The brand offers a diverse array of products, including women's and men's ready-to-wear, accessories, and more, maintaining its position at the pinnacle of the luxury industry.

1. Provide exceptional client and after-sale service to all visitors and clients.
2. Demonstrate passion in connecting with clients, identifying their needs, and anticipating future requests.
3. Cultivate a robust client portfolio to drive proactive and growing business.
4. Exceed individual sales and KPI goals through a business mindset and entrepreneurial approach.
5. Create personalized, versatile, and timeless silhouettes for clients, showcasing a passion for fashion culture.
6. Maintain a transparent and genuine attitude with clients to foster unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools effectively to optimize business opportunities.
9. Support front and back-of-house teams to enhance team spirit and achievements.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments, such as fashion retail, customer service, or luxury hospitality.
2. Personal taste and passion for fashion culture, with an interest in creating personalized looks.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for a company that values audacity and authenticity.
5. Strong team spirit to achieve common goals.
6. Comfortable with using tools and applications, with a fast-learning aptitude for new technologies.
7. Motivation to work in a fast-paced environment, with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent written, oral, and listening skills in English and the local language.
10. Embrace change as an opportunity for growth and development.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Professional communication
5. Team collaboration
6. Technology proficiency
7. Multitasking and prioritization
8. Proactive problem-solving
9. Adaptability to change

Preferred professional experience in fashion and accessory retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment with opportunities for growth and development, fostering a diverse and inclusive workplace culture.

Saint Laurent is committed to building a diverse workforce, valuing diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. The company encourages individual and collective talent expression, adapting to a changing world and fostering an inclusive environment.