Yves Saint Laurent Client Advisor

Saint Laurent, a prestigious name in the luxury fashion industry, was established in 1961 and has been a pioneer in introducing the concept of luxury prêt-à-porter with its iconic 'Rive Gauche' collection. As part of the Kering Group since 1999, Saint Laurent continues to innovate under the creative direction of Anthony Vaccarello, offering a wide range of products including ready-to-wear for both men and women, footwear, handbags, small leather goods, jewelry, scarves, ties, and eyewear.

1. Provide exceptional client and after-sales service to all visitors and clients.
2. Build and maintain strong client relationships, focusing on client needs and anticipating future requests.
3. Develop a comprehensive client portfolio to ensure proactive business growth.
4. Drive performance to exceed individual sales and KPI targets through a business-oriented mindset and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion looks for clients, showcasing a passion for fashion culture.
6. Communicate transparently and genuinely with clients, establishing unique connections.
7. Engage professionally and authentically with clients and colleagues.
8. Utilize all available tools effectively to optimize business opportunities.
9. Support front and back-of-house teams proactively, fostering overall team spirit.
10. Adhere to and implement all company policies and operational procedures.

1. Professional experience in high-quality service sectors such as fashion and accessory retail, customer service, or luxury hospitality.
2. Strong personal taste and passion for fashion culture, with an interest in creating personalized looks.
3. Natural business acumen and entrepreneurial spirit.
4. Open-mindedness and a desire to join a company that values audacity and authenticity.
5. Strong team spirit and commitment to achieving common goals.
6. Proficiency with tools and applications, with a quick learning ability for new technologies.
7. Motivation to work in a fast-paced environment, with multitasking and prioritization skills.
8. Proactive, enthusiastic, and problem-solving attitude.
9. Excellent written, oral, and listening skills in English and the local language.
10. Willingness to embrace change as an opportunity for growth and development.

1. Client service excellence
2. Relationship building
3. Business development
4. Sales performance
5. Fashion styling
6. Communication
7. Team collaboration
8. Technology proficiency
9. Problem-solving
10. Adaptability

Preferred experience in providing high-quality service focused on client expectations in sectors such as fashion and accessory retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment that values diversity in all its forms, providing opportunities for individual and collective talent expression and fostering adaptability in a changing world.

Saint Laurent is dedicated to fostering a diverse and inclusive workplace, believing that diversity enriches the team and enhances the ability to adapt to a dynamic global environment. As an Equal Opportunity Employer, the company welcomes applications from candidates of all backgrounds.