Yves Saint Laurent Client Advisor

Bal Harbour • USA

Thursday, December 12, 2024

Saint Laurent, a prestigious brand under the Kering Group, has been a vanguard in the luxury fashion industry since its inception in 1961. Renowned for pioneering the concept of luxury prêt-à-porter, Saint Laurent continues to redefine the fashion landscape under the creative direction of Anthony Vaccarello. The brand offers a diverse range of collections including ready-to-wear, shoes, handbags, and accessories, maintaining its position at the pinnacle of the luxury sector.

1. Provide exceptional client and after-sale service to all visitors and clients.
2. Engage with clients passionately, ensuring their needs are met and anticipating future requests.
3. Cultivate and maintain a robust client portfolio to drive business growth.
4. Exceed individual sales and KPI goals through a business-oriented and entrepreneurial approach.
5. Create personalized and timeless fashion silhouettes for clients, demonstrating a passion for fashion culture.
6. Maintain a genuine and transparent attitude with clients, fostering unique connections.
7. Communicate professionally and sincerely with clients and colleagues.
8. Utilize available tools effectively to optimize business opportunities.
9. Collaborate proactively with front and back-of-house teams to enhance team spirit and achievements.
10. Adhere to all company policies and operational procedures.

1. Experience in high-quality service roles, preferably in fashion retail, customer service, or luxury hospitality.
2. Passion for fashion culture and creating personalized looks.
3. Business mindset with an entrepreneurial spirit.
4. Strong team spirit and ability to achieve common goals.
5. Comfortable with technology and quick to adapt to new applications.
6. Ability to work in a fast-paced environment, multitask, and prioritize.
7. Proactive, passionate, and problem-solving attitude.
8. Excellent written, oral, and listening skills in English and local language; additional languages preferred.
9. Open to change and sees it as an opportunity for growth.

1. Client service excellence
2. Sales and KPI achievement
3. Fashion styling and personalization
4. Professional communication
5. Team collaboration
6. Technology proficiency
7. Problem-solving
8. Multitasking and prioritization

Preferred experience in client-facing roles within fashion and accessory retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Saint Laurent is committed to fostering a diverse and inclusive workplace where all forms of diversity, including gender, age, nationality, culture, religious beliefs, and sexual orientation, are embraced and celebrated. The brand values the unique talents and perspectives that diversity brings, enhancing its ability to adapt to a changing world.