Yves Saint Laurent Client Advisor
Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and is renowned for pioneering the concept of luxury prêt-à-porter with its iconic 'Rive Gauche' collection in 1966. This innovation marked a significant evolution in the fashion world, blending sophistication with accessibility. Since its acquisition by the Kering Group in 1999, Saint Laurent has continued to thrive under the creative leadership of Anthony Vaccarello, maintaining its esteemed position in the luxury sector. The brand offers a diverse range of products, including women's and men's ready-to-wear, footwear, handbags, small leather goods, jewelry, scarves, ties, and eyewear.
- Deliver exceptional client and after-sale service to all visitors and clients.
- Engage passionately with clients, placing them at the forefront, identifying their needs, and anticipating future requests.
- Develop and maintain a strong client portfolio to ensure proactive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Craft personalized, versatile, and timeless looks for clients, showcasing a passion for fashion culture.
- Foster genuine and transparent relationships with clients, creating unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize all available tools to maximize business opportunities.
- Support front and back-of-house teams, contributing to team achievements and spirit.
- Adhere to company policies and operational procedures.
- Professional experience in high-quality service environments, such as fashion and accessory retail, customer service, or luxury hospitality.
- Personal taste and passion for fashion culture, with an ability to create personalized looks.
- Natural business mindset and entrepreneurial spirit.
- Open-mindedness and appreciation for a company that values audacity and authenticity.
- Strong team spirit to achieve common goals.
- Comfortable with using tools and applications, and quick to learn new technologies.
- Motivation to work in a fast-paced environment, with multitasking and prioritization skills.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and the local language.
- Embrace change as an opportunity for growth and development.
- Client service excellence
- Fashion styling and personalization
- Business acumen
- Team collaboration
- Technological proficiency
- Multitasking and prioritization
- Proactive problem-solving
- Effective communication
Preferred experience in high-quality service roles within fashion and accessory retail, customer service, or luxury hospitality.
Saint Laurent offers a dynamic work environment that encourages personal and professional growth, with opportunities to engage with a diverse clientele and collaborate with a passionate team.
Saint Laurent fosters a workplace culture that celebrates diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. This inclusive environment encourages individual and collective talent expression, enhancing the brand's adaptability in a changing world.