Watchfinder & Co. Sales and Purchasing Advisor

Watchfinder is a specialist retailer and marketplace for pre‑owned luxury watches, operating online alongside curated physical showrooms. The brand is recognised for rigorous authentication, refurbishment standards and a client‑centric approach to secondary‑market timepieces.

1. Advise clients on purchases and trade‑ins of pre‑owned luxury watches, delivering a personalised, high‑touch sales experience for HNW customers.
2. Source, appraise and acquire pre‑owned inventory through walk‑in sellers, consignments and targeted sourcing initiatives.
3. Authenticate watches, assess condition and grade wear, identify service/repair needs and prepare items for resale in accordance with company standards.
4. Negotiate purchase terms and pricing with private sellers and consignors, ensuring margin and inventory quality targets are met.
5. Manage inventory records and listings across the company’s e‑commerce channels and in‑store systems; coordinate photography and product descriptions with merchandising teams.
6. Maintain and develop client relationships through proactive outreach, clienteling and post‑sale follow‑up to drive repeat business.
7. Collaborate with repair, refurbishment and operations teams to ensure timely turnarounds and accurate representation of provenance and service history.
8. Represent the brand at events, trunk shows and external buying appointments when required.

1. Demonstrable knowledge of luxury watch brands, movements and secondary‑market pricing; ability to identify counterfeit indicators.
2. Proven sales track record in luxury retail or pre‑owned watch jewellery, with comfort selling to high‑net‑worth individuals.
3. Strong numeracy and negotiation skills with experience executing purchases and managing margins.
4. Excellent interpersonal and communication skills; polished client‑facing presence and discretion handling confidential transactions.
5. Legal right to work in the United States and flexibility to work retail hours including evenings and weekends.

1. Watch authentication and condition grading
2. Valuation and acquisition of pre‑owned watches
3. Clienteling and high‑net‑worth sales
4. Negotiation and purchase contracting
5. Inventory management systems
6. Salesforce (or similar CRM)
7. Microsoft Excel
8. E‑commerce marketplace listing experience (eBay, Chrono24 or similar)

Typically 2–4 years working in luxury watch or jewellery retail, pre‑owned watch buying, or a related role demonstrating hands‑on experience in valuation, authentication and client sales.

High school diploma required; tertiary education in business, retail management or a related field preferred but not mandatory.

The workplace culture emphasises technical expertise, meticulous standards and a premium client service ethos characteristic of specialist luxury retail. Teams are collaborative and detail‑oriented, balancing commercial performance with a commitment to product authenticity and long‑term client relationships.