Watchfinder & Co. Sales Advisor

New York City • USA

Wednesday, October 1, 2025

Watchfinder & Co, a distinguished subsidiary of Richemont, has established itself as a preeminent authority in the preowned luxury watch market. With a presence spanning the UK, USA, France, Switzerland, and Hong Kong SAR, the company prides itself on its diverse and talented workforce, dedicated to delivering exceptional service and expertise in the luxury sector. As part of the Richemont family, Watchfinder benefits from the conglomerate's commitment to inclusivity and excellence, fostering a dynamic and innovative work environment.

1. Provide personalized customer experiences and host clients and stakeholders.
2. Exceed client expectations through innovative and creative service approaches.
3. Introduce and explain the range of services offered, including part-exchange.
4. Develop personal clientele using effective selling skills and proactive client outreach.
5. Demonstrate comprehensive knowledge of Watchfinder's history, products, and partnerships.
6. Act as a brand ambassador both inside and outside the boutique.
7. Maintain boutique standards in line with global operational guidelines.
8. Collaborate with the boutique team to support overall organization and operations.
9. Lead the appraisal process for timepieces involving part-exchange, ensuring accurate procedures.

1. Background in sales or hospitality preferred.
2. Strong team player mindset.
3. Excellent communication and networking skills.
4. Curious, resourceful, and able to work independently.
5. Result-oriented and driven.
6. Accountable and reliable.
7. Organized and disciplined, capable of handling diverse tasks.
8. Understanding of client satisfaction and luxury experience.
9. Open and outgoing personality.
10. Eagerness to learn and grow.
11. Creative, curious, and versatile with strong interpersonal skills.

1. Customer service excellence
2. Sales and negotiation
3. Client relationship management
4. Product knowledge
5. Team collaboration
6. Communication and networking
7. Organizational skills
8. Problem-solving
9. Time management

Experience in sales or hospitality is preferred, with a demonstrated ability to develop strong client relationships and achieve sales targets.

Expected salary range is $25 - $29 per hour, with commission eligibility. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, health savings accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days are provided to support community initiatives.

Richemont Americas is committed to fostering an inclusive and diverse community, celebrating the rich diversity of its colleagues and clients. The company values creativity and knowledge, empowering employees to deliver excellence and craft the future of the luxury industry.