Watchfinder & Co. Sales Advisor
Watchfinder & Co, a distinguished name in the luxury pre-owned watch market, has established itself as a leading authority in the buying, servicing, selling, and part-exchanging of high-end timepieces. As part of the Richemont Group, Watchfinder benefits from the conglomerate's extensive resources and global reach, while maintaining its unique identity and commitment to excellence. With nearly two decades of experience, the company prides itself on its diverse and talented workforce, which has been instrumental in its continued success and pioneering role in the industry.
- Serve as an ambassador for the brand, welcoming guests and introducing them to the company's culture.
- Deliver exceptional customer service and ensure a memorable client experience.
- Achieve sales targets and work effectively within a KPI-driven environment.
- Manage client relationships through clienteling and personalized service.
- Handle high-end sales assistance, including walk-ins, appointments, and online inquiries.
- Ensure adherence to security procedures to maintain product safety.
- Perform sales administration duties and manage leads.
- Collaborate with team members to achieve collective success.
- Experience in a target-driven sales environment.
- Proven ability to work with KPIs and sales targets.
- Strong clienteling and customer service skills.
- Excellent communication and interpersonal abilities.
- Ability to adapt to diverse customer needs.
- Organizational skills with the ability to prioritize tasks.
- Problem-solving capabilities.
- Willingness to learn and absorb technical product information.
- Team-oriented mindset.
Experience in luxury retail or a similar sales environment is preferred, with a proven track record of achieving sales targets and working with KPIs.
Competitive salary with commission structure.
The position offers private healthcare and dental, a competitive pension scheme, increasing annual leave, a cycle to work scheme, an Employee Assistance Programme, income protection, and life assurance.
Watchfinder & Co fosters a familial and supportive work environment, where employees are encouraged to develop their careers and contribute to the company's success. The company values caring, pioneering, and outstanding individuals who are passionate about the luxury watch industry.
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