Watchfinder & Co. Product Manager

Watchfinder is a specialist retailer in pre‑owned luxury watches, combining horological expertise with a digitally led retail experience. The business operates with a collector-centric approach and commercial rigour, and is part of the Richemont group, benefitting from the resources and standards of a major luxury conglomerate while retaining an entrepreneurial, product‑driven culture.

1. Define and own the product strategy and roadmap across digital and retail touchpoints, aligned to commercial and brand objectives.
2. Lead discovery and delivery of new features, translating customer insight into clear requirements and prioritized backlog items.
3. Coordinate cross‑functional delivery with engineering, UX, merchandising, marketing and operations to ensure timely, high‑quality releases.
4. Manage Agile product processes: user stories, acceptance criteria, sprint planning and release management.
5. Monitor product performance using quantitative and qualitative metrics (conversion, AOV, retention) and drive continuous optimization.
6. Oversee third‑party integrations and supplier relationships to deliver scalable, compliant solutions.
7. Communicate roadmap, progress and impact to senior stakeholders and partner teams.

1. Bachelor’s degree in business, marketing, engineering or a related discipline; advanced degree (MBA, MSc) preferred but not required.
2. Professional experience in product management within e‑commerce or retail; prior exposure to luxury goods or watches strongly preferred.
3. Demonstrable ability to translate customer insight and commercial priorities into product outcomes.
4. Proven stakeholder management and cross‑functional leadership skills with clear, persuasive communication.
5. Familiarity with Agile methodologies; Scrum/Product Owner certification is an advantage.

1. Product lifecycle management
2. Roadmap definition and prioritization
3. Agile product delivery and backlog management
4. Data‑driven decision making and KPI analysis
5. Cross‑functional stakeholder management
6. UX collaboration and requirements specification
7. Commercial acumen specific to retail/e‑commerce

Minimum 3–5 years of product management experience in e‑commerce, digital product or retail environments; demonstrable success delivering features that improved commercial KPIs. Experience in the luxury sector or watch market is highly desirable.

Bachelor’s degree in business, marketing, engineering or a related field; postgraduate qualification (MBA, MSc) is advantageous.

Watchfinder blends technical horological expertise with a customer‑first commercial mindset. The company prizes meticulous attention to detail, collaborative problem solving and a fast‑moving digital approach, offering the chance to work at the intersection of luxury retail and technology within the Richemont group.