Watchfinder & Co. E-commerce Sales Advisor
Watchfinder, a distinguished entity within the luxury watch sector, operates under the aegis of a renowned conglomerate known for its commitment to excellence and innovation. As a leading pre-owned watch specialist, Watchfinder offers an unparalleled selection of timepieces, providing customers with exceptional service and expertise.
- Provide a premium customer experience as an e-commerce ambassador while achieving sales and purchase objectives.
- Respond to purchase, sale, or exchange inquiries via phone, email, and in the showroom.
- Guide clients throughout the entire process, including post-sale inquiries.
- Negotiate prices within defined parameters to optimize margins.
- Follow up with clients who have received estimates to support stock growth.
- Collaborate closely with logistics, service, and retail teams.
- Experience with key performance indicators (KPIs).
- Strong negotiation skills, ideally with experience in goods exchange or retail.
- Motivated and results-oriented.
- Experience in customer relations via phone and email.
- Autonomous with strong organizational and prioritization skills.
- Fluent in English.
- Exceptional communication skills.
- Proficiency in negotiation.
- Customer service expertise.
- Organizational acumen.
- Fluency in English.
Previous experience in a sales environment, particularly within e-commerce or luxury retail, is required.
The company offers a dynamic work environment that values diversity, freedom, collegiality, loyalty, and solidarity. Employees are encouraged to cultivate empathy, curiosity, courage, humility, and integrity while contributing to a sustainable world.
Watchfinder fosters a culture that celebrates diversity and encourages the exploration of untapped potential. The company values freedom, collegiality, loyalty, and solidarity, and promotes empathy, curiosity, courage, humility, and integrity.
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