Watchfinder & Co. E-commerce Sales Advisor

Watchfinder, a distinguished entity within the luxury watch sector, operates under the aegis of a renowned conglomerate known for its commitment to excellence and innovation. As a leading pre-owned watch specialist, Watchfinder offers an unparalleled selection of timepieces, providing customers with exceptional service and expertise.

1. Provide a premium customer experience as an e-commerce ambassador while achieving sales and purchase objectives.
2. Respond to purchase, sale, or exchange inquiries via phone, email, and in the showroom.
3. Guide clients throughout the entire process, including post-sale inquiries.
4. Negotiate prices within defined parameters to optimize margins.
5. Follow up with clients who have received estimates to support stock growth.
6. Collaborate closely with logistics, service, and retail teams.

1. Experience with key performance indicators (KPIs).
2. Strong negotiation skills, ideally with experience in goods exchange or retail.
3. Motivated and results-oriented.
4. Experience in customer relations via phone and email.
5. Autonomous with strong organizational and prioritization skills.
6. Fluent in English.

1. Exceptional communication skills.
2. Proficiency in negotiation.
3. Customer service expertise.
4. Organizational acumen.
5. Fluency in English.

Previous experience in a sales environment, particularly within e-commerce or luxury retail, is required.

The company offers a dynamic work environment that values diversity, freedom, collegiality, loyalty, and solidarity. Employees are encouraged to cultivate empathy, curiosity, courage, humility, and integrity while contributing to a sustainable world.

Watchfinder fosters a culture that celebrates diversity and encourages the exploration of untapped potential. The company values freedom, collegiality, loyalty, and solidarity, and promotes empathy, curiosity, courage, humility, and integrity.