Veuve Clicquot Ponsardin Customer Service Intern

Reims • France

Tuesday, April 29, 2025

Moët Hennessy, a distinguished division of LVMH, encompasses a collection of prestigious wine and spirits brands, including Moët & Chandon, Krug, Veuve Clicquot, and Hennessy. These storied Maisons, renowned for their heritage and commitment to excellence, are situated in the most esteemed wine regions such as Champagne and Bordeaux. Moët Hennessy seamlessly blends tradition with innovation, authenticity with creativity, offering a unique and enriching environment for its employees.

1. Contribute to achieving MHCS objectives by delivering high-quality customer service to both external clients (distributors, direct clients) and internal stakeholders (subsidiaries, Maisons, MHCS departments).
2. Ensure the availability of orders by the requested date and in the requested quantity.
3. Assist the service manager with various operational and cross-functional tasks.

1. Currently pursuing a minimum of a Bac+2 level degree in international business or a related field at a university or business school.

1. Autonomy
2. Analytical skills
3. Interpersonal communication
4. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Power BI)
5. Fluency in English; proficiency in a third language is advantageous
6. Customer service orientation
7. Initiative-taking
8. Responsiveness
9. Confidentiality

No prior experience required; suitable for beginners.

Currently enrolled in a Bac+2 level program or higher in a relevant field.

The internship offers a unique opportunity to gain experience in a prestigious luxury brand environment, with exposure to international markets and the potential for career advancement within the LVMH group.

The company culture at Moët Hennessy is deeply rooted in a tradition of excellence and innovation. Employees are encouraged to embrace creativity and authenticity while working collaboratively in a dynamic and supportive environment. The workplace fosters a strong sense of community and shared purpose, driven by a commitment to maintaining the highest standards in the luxury industry.