Veuve Clicquot Ponsardin Customer Service Intern

Reims • France

Wednesday, March 26, 2025

Moët Hennessy, a prestigious division of the LVMH Group, encompasses some of the world's most renowned wine and spirits brands, including Moët & Chandon, Krug, Veuve Clicquot, and Hennessy. These storied houses, steeped in tradition, are celebrated for their commitment to excellence, blending heritage with innovation. Moët Hennessy is synonymous with exceptional quality and creativity, offering a unique portfolio of rare and distinguished brands.

1. Contribute to achieving MHCS's objectives by delivering high-quality customer service to both external clients (distributors, direct clients) and internal clients (subsidiaries, houses, MH - MHCS departments).
2. Ensure the availability of orders in the requested quantity by the requested date.
3. Assist the service manager with various operational or cross-functional actions.

1. Currently enrolled in a Bachelor's degree program (minimum Bac+2) in international business or a related field at a university or business school.

1. Autonomy
2. Analytical skills
3. Interpersonal communication
4. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Power BI)
5. Fluency in English; proficiency in a third language is a plus
6. Customer service orientation
7. Initiative-taking
8. Adaptability
9. Confidentiality

No prior experience required; suitable for beginners.

Currently pursuing a Bachelor's degree or equivalent.

The internship offers a comprehensive learning experience within a globally recognized luxury brand, providing exposure to both domestic and international markets.

Veuve Clicquot Ponsardin, under the Moët Hennessy umbrella, fosters a culture of excellence and innovation. The company values creativity, authenticity, and a strong commitment to quality, encouraging employees to take initiative and contribute to the brand's legacy.