Veuve Clicquot Ponsardin Customer Service Intern

Reims • France

Monday, February 24, 2025

Veuve Clicquot Ponsardin, a distinguished name in the luxury wine and spirits industry, is part of the prestigious Moët Hennessy group. This conglomerate encompasses globally acclaimed brands such as Moët & Chandon, Krug, and Hennessy, renowned for their heritage and innovation in the realm of fine wines and spirits. The group is committed to excellence, authenticity, and creativity, offering a unique blend of tradition and modernity.

1. Contribute to achieving MHCS objectives by providing high-quality customer service to both external clients (distributors, direct clients) and internal clients (subsidiaries, Maisons, MH - MHCS departments).
2. Ensure the availability of orders by the requested date and in the required quantity.
3. Assist the department head with various operational or cross-functional tasks.

1. Currently enrolled in a Bachelor's program (minimum Bac+2) with a focus on international commerce at a university or business school.

1. Autonomy
2. Analytical skills
3. Interpersonal skills
4. Effective communication
5. Learning agility
6. Writing proficiency
7. Digital proficiency
8. Customer service orientation
9. Initiative-taking
10. Responsiveness
11. Confidentiality
12. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Power BI)
13. Fluent in English
14. Proficiency in a third language is a plus

Entry-level position suitable for students or recent graduates.

Currently pursuing a Bachelor's degree in international commerce or a related field.

Opportunity to work with a globally recognized luxury brand and gain valuable experience in the wine and spirits industry.

Veuve Clicquot Ponsardin fosters a culture of excellence and innovation, deeply rooted in its rich heritage. The company values creativity, authenticity, and a commitment to quality, providing an inspiring environment for personal and professional growth.