Veuve Clicquot Ponsardin Customer Service Apprentice

Reims • France

Thursday, January 23, 2025

Moët Hennessy, a distinguished entity within the LVMH conglomerate, encompasses a portfolio of illustrious brands such as Moët & Chandon, Krug, Veuve Clicquot, and Hennessy. These venerable houses, steeped in history and tradition, are synonymous with the pinnacle of luxury in the wine and spirits industry. Moët Hennessy is renowned for its commitment to excellence, blending heritage with innovation across its global operations.

1. Contribute to achieving MHCS objectives by delivering exceptional customer service to both external clients (distributors, direct clients) and internal clients (subsidiaries, houses, MHCS directions).
2. Ensure the availability of orders by the requested date and in the required quantity.
3. Assist the service manager with various operational and cross-functional tasks.

1. Currently pursuing a minimum of a Bac+2 level degree in international business or a related field.

1. Autonomy
2. Analytical skills
3. Interpersonal communication
4. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Power BI)
5. Fluency in English
6. Customer service orientation
7. Initiative-taking
8. Responsiveness
9. Confidentiality

Entry-level position suitable for students or recent graduates.

Currently enrolled in a university or business school with a focus on international business.

Opportunity to work with prestigious brands in the luxury wine and spirits industry, gaining valuable experience in a global company.

The culture at Moët Hennessy is characterized by a dedication to excellence and a harmonious blend of tradition and modernity. Employees are encouraged to innovate while respecting the rich heritage of the brands. The workplace fosters a collaborative environment where creativity and authenticity are highly valued.