Van Cleef & Arpels Sales Associate

Toronto • Canada

Saturday, June 21, 2025

Van Cleef & Arpels, a distinguished High Jewelry Maison, is part of the Richemont Group, renowned for its commitment to excellence and innovation in the luxury industry. Richemont Americas is dedicated to fostering an inclusive community that celebrates diversity, creativity, and knowledge, making it a dynamic and enriching workplace.

1. Achieve sales goals and exceed sales targets as directed by management.
2. Develop a network and cultivate a loyal clientele.
3. Attend community social functions to generate new business opportunities.
4. Invite clients to in-boutique events and engage through social media.
5. Oversee CRM initiatives, including client data management and communication on novelties and events.
6. Assist in daily display set up and breakdown, ensuring product safety.
7. Provide exceptional customer service and manage after-sales processes.
8. Adhere to Maison policies regarding security, consignments, and valuations.
9. Educate clients on Van Cleef & Arpels history, quality standards, and collections.

1. 5-7 years of experience in luxury or high-paced sales environments.
2. Bachelor’s Degree or Jewelry Certification preferred.
3. Strong understanding of customer service needs and priorities.
4. Excellent computer skills and attention to detail.
5. Ability to build and maintain effective customer relationships.
6. Outstanding interpersonal and communication skills.

1. Results-driven
2. Eager to learn
3. Team collaboration

5-7 years in luxury sales or a fast-paced sales environment.

Bachelor’s Degree or Jewelry Certification preferred.

Salary will be determined based on relevant skills and experience.

Comprehensive benefits program including health, dental, drug, and vision coverage, life insurance, disability benefits, RRSP program with employer match, paid time off, maternity leave top-up, and access to an employee assistance program. Volunteer days off for community engagement.

Richemont Americas values diversity and inclusion, fostering a workplace where creativity and knowledge thrive. The company supports employee wellbeing and encourages community involvement, crafting a future that is both innovative and inclusive.