Van Cleef & Arpels Sales Associate

Van Cleef & Arpels, a distinguished name in the realm of luxury jewelry, is part of the esteemed Richemont Group, a global leader in luxury goods. The brand is renowned for its exquisite craftsmanship and timeless elegance, offering a unique work environment that fosters creativity and excellence. As an employer, Van Cleef & Arpels is committed to nurturing talent and providing opportunities for professional growth within the luxury sector.

1. Act as an ambassador of Van Cleef & Arpels, embodying the brand's identity and expertise.
2. Welcome and serve all visitors and clients entering the boutique.
3. Drive business by recruiting clients, developing their loyalty, and achieving sales objectives.
4. Enhance clients' understanding of the brand by presenting its universe, history, creations, and sources of inspiration.
5. Offer an outstanding client experience by personalizing relationships and anticipating clients' needs.
6. Respond to all client requests, including after-sales services and care advice.
7. Contribute to a positive team spirit by actively participating in the day-to-day boutique operations.
8. Develop operational excellence by mastering in-store tools and adhering to commercial policies and procedures.

1. Proven experience in luxury retail or hospitality.

1. Strong communication and interpersonal skills.
2. Ability to be persuasive and engaging.
3. Detail-oriented and enthusiastic.
4. Fluency in English; proficiency in other Asian languages is advantageous.

Proven experience in luxury retail or hospitality is required.

Van Cleef & Arpels offers comprehensive training on the brand's history, know-how, and creations, alongside opportunities for career development within the Maison.

Van Cleef & Arpels fosters a culture of excellence and creativity, where employees are encouraged to grow and develop their careers in a supportive and inspiring environment. The Maison values teamwork and the contribution of each individual to the collective success.