Van Cleef & Arpels Sales Associate

Van Cleef & Arpels, a distinguished name in the realm of High Jewelry, is part of the Richemont Group, a global leader in luxury goods. The brand is renowned for its exquisite craftsmanship, timeless elegance, and a rich heritage that dates back to 1906. As an employer, Van Cleef & Arpels offers a unique opportunity to be part of a prestigious Maison that values creativity, excellence, and the personal growth of its team members.

1. Achieve sales targets while managing daily business and High Jewelry sales.
2. Develop a network and cultivate a loyal clientele.
3. Attend community social functions to generate new business opportunities.
4. Invite clients to in-boutique events and engage through social media.
5. Manage CRM initiatives including client data accuracy, communication on novelties and events, and clienteling reporting.
6. Assist in morning display setup and evening breakdown, ensuring product safety.
7. Provide exceptional customer service, including after-sales support and repair process management.
8. Adhere to Maison policies and procedures regarding security, consignments, after-sales services, and valuation requests.
9. Share Van Cleef & Arpels history, quality standards, and collection information with clients.
10. Maintain the aesthetic quality of the boutique.

1. 5-7 years of experience in a fast-paced luxury or sales environment.
2. Bachelor’s Degree or Jewelry Certification preferred.
3. Strong understanding of customer service needs and priorities.
4. Excellent computer skills.
5. Strong attention to detail with multitasking ability.
6. Ability to establish and maintain effective customer relationships.
7. Excellent interpersonal and communication skills.

1. Customer service excellence
2. Networking and relationship building
3. CRM management
4. Event coordination
5. Attention to detail
6. Multitasking
7. Interpersonal communication

5-7 years in a luxury sales or fast-paced sales environment.

Bachelor’s Degree or Jewelry Certification preferred.

$24.04 per hour, negotiable based on skills and experience. Commission eligible.

Part of a nurturing team focused on delivering excellence and development.

Van Cleef & Arpels fosters a creative and nurturing environment where team members are encouraged to deliver excellence and grow within the Maison. The brand values care, uncompromising quality, and a drive to succeed, offering a unique experience beyond a mere job.