Van Cleef & Arpels Sales Associate
Van Cleef & Arpels, a distinguished name in the realm of High Jewelry, is part of the Richemont Group, a global leader in luxury goods. The brand is renowned for its exquisite craftsmanship, timeless elegance, and a rich heritage that dates back to 1906. As an employer, Van Cleef & Arpels offers a unique opportunity to be part of a prestigious Maison that values creativity, excellence, and the personal growth of its team members.
- Achieve sales targets while managing daily business and High Jewelry sales.
- Develop a network and cultivate a loyal clientele.
- Attend community social functions to generate new business opportunities.
- Invite clients to in-boutique events and engage through social media.
- Manage CRM initiatives including client data accuracy, communication on novelties and events, and clienteling reporting.
- Assist in morning display setup and evening breakdown, ensuring product safety.
- Provide exceptional customer service, including after-sales support and repair process management.
- Adhere to Maison policies and procedures regarding security, consignments, after-sales services, and valuation requests.
- Share Van Cleef & Arpels history, quality standards, and collection information with clients.
- Maintain the aesthetic quality of the boutique.
- 5-7 years of experience in a fast-paced luxury or sales environment.
- Bachelor’s Degree or Jewelry Certification preferred.
- Strong understanding of customer service needs and priorities.
- Excellent computer skills.
- Strong attention to detail with multitasking ability.
- Ability to establish and maintain effective customer relationships.
- Excellent interpersonal and communication skills.
- Customer service excellence
- Networking and relationship building
- CRM management
- Event coordination
- Attention to detail
- Multitasking
- Interpersonal communication
5-7 years in a luxury sales or fast-paced sales environment.
Bachelor’s Degree or Jewelry Certification preferred.
$24.04 per hour, negotiable based on skills and experience. Commission eligible.
Part of a nurturing team focused on delivering excellence and development.
Van Cleef & Arpels fosters a creative and nurturing environment where team members are encouraged to deliver excellence and grow within the Maison. The brand values care, uncompromising quality, and a drive to succeed, offering a unique experience beyond a mere job.


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