Van Cleef & Arpels Sales Associate

Van Cleef & Arpels, a prestigious name in the realm of high jewelry, operates under the esteemed Richemont Group, a global leader in luxury goods. Known for its exquisite craftsmanship and innovative designs, Van Cleef & Arpels offers a unique opportunity for professionals to immerse themselves in a world where art and culture meet luxury. As an employer, the brand is committed to fostering a nurturing environment that emphasizes excellence and professional growth.

1. Achieve sales targets while balancing daily operations and high jewelry sales.
2. Develop and maintain a network of loyal clientele.
3. Attend community social functions to generate new business opportunities.
4. Invite clients to in-boutique events and engage through social media and other channels.
5. Manage CRM initiatives, ensuring accurate client data capture and communication on novelties and events.
6. Assist in daily display setup and breakdown, ensuring product safety and boutique aesthetics.
7. Provide exceptional customer service, including after-sales support and repair process management.
8. Adhere to Maison policies regarding security, consignments, after-sales services, and valuation requests.
9. Educate clients on Van Cleef & Arpels' history, quality standards, and collections.

1. 5-7 years of experience in a fast-paced luxury or sales environment.
2. Bachelor’s Degree or Jewelry Certification preferred.
3. Strong understanding of customer service needs and priorities.
4. Excellent computer proficiency.
5. Keen attention to detail with multitasking abilities.
6. Ability to build and maintain effective customer relationships.
7. Outstanding interpersonal and communication skills.

1. Customer service excellence
2. Client relationship management
3. Sales acumen
4. Event coordination
5. CRM proficiency
6. Attention to detail
7. Multitasking
8. Communication skills

5-7 years in luxury sales or a related field.

Bachelor’s Degree or Jewelry Certification preferred.

Salary: $24.04 per hour, negotiable based on skills and experience. Commission eligible.

Joining Van Cleef & Arpels offers an enriching experience with opportunities for professional development within a nurturing team environment.

Van Cleef & Arpels fosters a creative and dynamic workplace where employees are encouraged to grow and succeed. The Maison is dedicated to maintaining a culture of care and excellence, ensuring that each team member feels valued and inspired.