Van Cleef & Arpels Sales Associate

Madrid • Spain

Monday, October 27, 2025

Van Cleef & Arpels, a distinguished High Jewelry Maison, is renowned for its rich heritage and exceptional craftsmanship. As part of the Richemont Group, Van Cleef & Arpels is committed to fostering an enchanting and innovative environment, where employees are encouraged to develop and share their expertise. The Maison values diversity and inclusion, recognizing that these elements are essential for creativity and excellence.

1. Serve as an ambassador for Van Cleef & Arpels, embodying the brand's identity and expertise.
2. Welcome and assist all visitors and clients entering the boutique.
3. Drive business by recruiting clients, fostering loyalty, and achieving sales targets.
4. Enhance clients' knowledge by presenting the brand's universe, history, and creations.
5. Deliver an outstanding client experience by personalizing interactions and anticipating needs.
6. Address client requests, provide after-sales services, and offer care advice.
7. Contribute to a positive team spirit and actively participate in daily boutique activities.
8. Ensure operational excellence by mastering in-store tools and adhering to commercial policies and procedures.

1. Fluency in Spanish and English; additional languages are an advantage.

1. Strong communication and interpersonal skills.
2. Ability to be persuasive and engaging.
3. Detail-oriented and enthusiastic.
4. Confidence and curiosity.
5. Reliability and teamwork orientation.

Experience in luxury retail or a similar environment is preferred.

Van Cleef & Arpels offers a career development-focused environment with comprehensive training on the brand's history, craftsmanship, and creations.

Van Cleef & Arpels prides itself on a culture of creativity, diversity, and inclusion, where employees from varied backgrounds are empowered to contribute to the Maison's ongoing reinvention and success.