Van Cleef & Arpels Sales Associate

London • UK

Tuesday, July 1, 2025

Van Cleef & Arpels, a distinguished name in the realm of high jewellery, is part of the Richemont Group, a global leader in luxury goods. Renowned for its exquisite craftsmanship and timeless elegance, Van Cleef & Arpels offers a unique opportunity to be part of a storied maison where innovation and tradition harmoniously coexist. The brand is committed to fostering an environment where career development is paramount, providing employees with the tools and training necessary to excel in the luxury industry.

1. Maximize sales of high jewellery pieces by achieving set sales objectives and targets.
2. Develop and expand the client network by attending community social functions and inviting clients to in-store events.
3. Set up and dismantle window and in-store displays daily, ensuring products are securely stored each night.
4. Deliver exceptional customer service and manage after-sales services, including the repair process.
5. Implement company policies and procedures, including security, consignment, and valuation requests.
6. Educate clients on Van Cleef & Arpels' quality standards and product offerings.
7. Maintain the aesthetic quality and presentation of the store.

1. Previous experience in selling fine jewellery or high-end luxury products is preferred.

1. Strong understanding of clienteling and relationship building.
2. Excellent computer proficiency.
3. Attention to detail with the ability to multitask.
4. Ability to establish and maintain effective customer relationships.

Prior experience in luxury retail, particularly in fine jewellery, is preferred.

Van Cleef & Arpels offers comprehensive training on the brand's history, craftsmanship, and creations, along with career development opportunities within the Richemont Group.

Van Cleef & Arpels is dedicated to creating an enchanting work environment that values tradition, innovation, and the professional growth of its employees. The maison fosters a culture of excellence and collaboration, ensuring that each team member is an integral part of its prestigious legacy.