Van Cleef & Arpels Regional Client Development Manager

Van Cleef & Arpels, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance in the luxury jewelry sector. As an employer, the Maison is committed to fostering a culture of innovation and excellence, offering a dynamic environment where career development is prioritized. Employees are immersed in a world of luxury, with opportunities to engage deeply with the brand's rich history and creative legacy.

1. Define and drive the region's clienteling strategy in alignment with Maison values and business priorities.
2. Lead the development and implementation of client engagement strategies, ensuring seamless execution and measurable results.
3. Collaborate with Client Insights to develop actionable client segmentation plans and targeted engagement strategies.
4. Oversee the execution of one-to-many campaign strategies, ensuring adherence to quality standards and effective client engagement.
5. Serve as a regional ambassador for the clienteling mindset, providing training and support to markets and boutiques.
6. Manage the region's campaign calendar in collaboration with HQ and local markets, ensuring efficient campaign deployment.
7. Collaborate with the Regional Marketing team to integrate client activation strategies into broader marketing initiatives.
8. Utilize data analysis and KPI tracking to assess performance and drive continuous improvement in client development activities.
9. Communicate local market needs to HQ, facilitating timely resolution of issues and enhancement of clienteling initiatives.

1. Proven experience in client development or marketing within the luxury retail sector.
2. Strong understanding of data analytics and ability to translate business needs into actionable insights.

1. Strategic thinking and ability to define and implement clienteling strategies.
2. Excellent collaboration and communication skills for cross-functional teamwork.
3. Proficiency in data analysis and KPI tracking for performance assessment.
4. Ability to manage multiple projects and campaigns simultaneously.

Significant experience in client development or marketing, particularly within the luxury retail industry.

Bachelor's degree in Marketing, Business Administration, or a related field.

Van Cleef & Arpels offers a comprehensive benefits package, including opportunities for career development and training in the brand's history and craftsmanship.

Van Cleef & Arpels prides itself on a workplace culture that values creativity, collaboration, and continuous learning. Employees are encouraged to engage with the brand's rich heritage and contribute to its ongoing legacy of excellence.