Van Cleef & Arpels Quality Assurance Manager

Van Cleef & Arpels, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance in the luxury jewelry sector. As an employer, the brand is committed to fostering a collaborative and innovative work environment where employees are encouraged to develop their skills and contribute to the brand's legacy of excellence.

1. Lead the cross-functional quality system within the workshop, collaborating with various service managers to drive continuous performance and process improvements.
2. Develop, implement, and manage the Quality Assurance system and surveillance plan for the workshop, ensuring alignment with product teams at all levels, including finished products, components, and subcontracted items.
3. Oversee quality system audits and ensure product compliance, formalizing quality criteria for finished products in collaboration with central quality teams.
4. Ensure adherence to quality standards, calibration, and training of internal production teams and partners.
5. Manage the workshop's quality documentation and ensure regulatory and certification compliance, including customs, traceability, and other certifications.
6. Oversee the management of production and market non-conformities.
7. Lead the site's quality activities, including team management, quality KPI construction and communication, and acting as the primary liaison with central teams.
8. Drive multi-service continuous improvement projects and support the deployment of Lean Manufacturing and operational excellence within the workshop.
9. Formalize major workshop processes in collaboration with various workshop services and information systems.

1. Engineering degree with a minimum of ten years of experience in an industrial environment.
2. Previous experience in a Quality role with a strong focus on Lean Management and operational excellence.

1. Proficiency in project management and KPI management tools such as Power BI and Excel.
2. Strong leadership and agility in change management contexts.
3. Excellent interpersonal skills and solid managerial experience.
4. Passion for information systems.

A minimum of ten years in an industrial setting with significant experience in quality management and Lean Management.

Engineering degree required.

Employees will benefit from comprehensive integration, including training on the brand's history, creations, and craftsmanship, along with close mentorship.

Van Cleef & Arpels prides itself on a culture that emphasizes the development of its team members, fostering an environment where innovation and collaboration are paramount. The brand values the unique contributions of each employee, ensuring a supportive and enriching workplace.