Van Cleef & Arpels Luxury Retail Trainer

Tokyo • Japan

Wednesday, October 8, 2025

Van Cleef & Arpels, a distinguished High Jewelry Maison, is renowned for its rich heritage and commitment to exceptional craftsmanship within a creative and enchanting environment. As part of the Richemont Group, Van Cleef & Arpels offers a unique opportunity to work alongside passionate experts, contributing to innovative projects that continuously redefine luxury and elegance.

1. Conduct field coaching in boutiques to enhance sales associates' selling skills and service mindset.
2. Monitor and evaluate client interactions to provide qualitative feedback to Retail Managers and Boutique Managers.
3. Support the development of sales associates through coaching, feedback, and training.
4. Ensure the implementation of the key selling ceremony, Le Ballet Précieux, to elevate client experience.
5. Follow up on Maison's key training courses for boutique staff, assessing knowledge and application.

1. Extensive experience as a field coach, trainer, or in a relevant role within the luxury sector.
2. Proficiency in role-playing activities and providing constructive feedback.

1. Excellent interpersonal skills.
2. Strong communication abilities.
3. Reliable, independent, and positive attitude.
4. Team player mentality.

Significant experience in a training or coaching role within the luxury retail industry is required.

Opportunity to work in a nurturing team focused on delivering excellence and personal development.

Van Cleef & Arpels fosters a collaborative and innovative culture, where employees are encouraged to contribute to the Maison's growth with care and a commitment to excellence. The workplace environment is one of creativity and passion, where team members are valued for their expertise and dedication.