Van Cleef & Arpels Luxury Retail Trainer
Van Cleef & Arpels, a distinguished High Jewelry Maison, is renowned for its rich heritage and commitment to exceptional craftsmanship within a creative and enchanting environment. As part of the Richemont Group, Van Cleef & Arpels offers a unique opportunity to work alongside passionate experts, contributing to innovative projects that continuously redefine luxury and elegance.
- Conduct field coaching in boutiques to enhance sales associates' selling skills and service mindset.
- Monitor and evaluate client interactions to provide qualitative feedback to Retail Managers and Boutique Managers.
- Support the development of sales associates through coaching, feedback, and training.
- Ensure the implementation of the key selling ceremony, Le Ballet Précieux, to elevate client experience.
- Follow up on Maison's key training courses for boutique staff, assessing knowledge and application.
- Extensive experience as a field coach, trainer, or in a relevant role within the luxury sector.
- Proficiency in role-playing activities and providing constructive feedback.
- Excellent interpersonal skills.
- Strong communication abilities.
- Reliable, independent, and positive attitude.
- Team player mentality.
Significant experience in a training or coaching role within the luxury retail industry is required.
Opportunity to work in a nurturing team focused on delivering excellence and personal development.
Van Cleef & Arpels fosters a collaborative and innovative culture, where employees are encouraged to contribute to the Maison's growth with care and a commitment to excellence. The workplace environment is one of creativity and passion, where team members are valued for their expertise and dedication.

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