Van Cleef & Arpels Luxury Retail Trainer

Tokyo • Japan

Thursday, October 2, 2025

Van Cleef & Arpels, a distinguished name in the realm of luxury jewelry, is renowned for its exquisite craftsmanship and timeless elegance. As part of the esteemed Richemont Group, Van Cleef & Arpels offers a prestigious environment for professionals seeking to excel in the luxury fashion industry. The Maison is committed to nurturing talent and fostering an atmosphere of creativity and excellence.

1. Deliver Van Cleef & Arpels training programs to instill brand identity and key selling ceremonies, enhancing client experience.
2. Refine and facilitate both in-classroom and online training programs, ensuring alignment with global and local goals.
3. Design and localize training content, seminars, and workshops to cater to local market needs.
4. Monitor client satisfaction through tools such as client barometers and mystery shopping to improve client experiences.
5. Manage all logistical aspects of training sessions, including communication with participants, venue booking, and catering arrangements.

1. Deep experience as a trainer, preferably in luxury retail.
2. Proven experience in luxury retail sales, with a preference for jewelry or watches.
3. Strong facilitation and coaching skills.

1. Proficiency in Microsoft Word, Excel, and PowerPoint.
2. Bilingual communication skills in Japanese and English.
3. Ability to multitask and coordinate effectively.

Significant experience in luxury retail training, with a focus on jewelry or watches preferred.

Joining Van Cleef & Arpels offers an opportunity to be part of a nurturing team focused on delivering excellence and fostering professional development.

Van Cleef & Arpels is a Maison that values creativity, excellence, and the nurturing of talent. The company culture is centered around delivering exceptional client experiences and fostering a collaborative and supportive work environment.