Van Cleef & Arpels CRM and Data Insight Manager

Van Cleef & Arpels, a prestigious maison renowned for its exquisite jewelry and timepieces, is part of the esteemed Richemont Group. As an employer, Van Cleef & Arpels is committed to fostering a nurturing environment where career development is paramount. Employees are welcomed into a world of luxury and craftsmanship, with opportunities to grow and evolve within the company.

1. Drive client engagement and loyalty through the design and execution of clienteling strategies and activations across the UAE.
2. Translate client insights into actionable strategies to enhance recruitment, retention, and loyalty.
3. Ensure accurate database segmentation and optimize client selection for targeted activations.
4. Champion the full adoption and optimization of CRM tools and dashboards to enhance business intelligence.
5. Collaborate cross-functionally and lead the team with clarity, prioritization, and continuous development.

1. Extensive experience in CRM and data insight strategy.
2. Clear understanding of business objectives and client dynamics.

1. Strong analytical skills to analyze context and opportunities.
2. Ability to propose impactful solutions with a strong sense of ownership.
3. Structured, results-driven mindset to maintain focus in a fast-paced environment.

Extensive experience in CRM and data insight strategy is required.

Van Cleef & Arpels offers comprehensive career development opportunities, including training on the company's history, know-how, and creations.

Van Cleef & Arpels prides itself on a culture that values employee development and engagement. The company offers a supportive environment where creativity and innovation are encouraged, and employees are immersed in the enchanting world of luxury craftsmanship.