Van Cleef & Arpels Client Services Intern

Van Cleef & Arpels, a distinguished name in the realm of luxury jewelry, operates under the esteemed Richemont Group. Renowned for its exquisite craftsmanship and timeless elegance, the brand offers a unique opportunity for individuals to immerse themselves in the world of high-end fashion and jewelry. As an employer, Van Cleef & Arpels fosters an environment of creativity, innovation, and excellence, providing a platform for professional growth and development.

1. Assist the Customer Service Project Managers in daily tasks, focusing on the deployment of digital solutions for clients on the website and applications.
2. Coordinate content creation, gather user requirements, and analyze user data to enhance digital solutions.
3. Collaborate with global Customer Service teams across regions including the US, Asia, Europe, Japan, and the Middle East.
4. Enhance the customer experience through digital solution improvements in collaboration with internal and external teams.
5. Participate in planning and facilitating meetings to promote the Customer Service team within the organization.
6. Promote projects to the international Van Cleef & Arpels Customer Service community.

1. Experience in international commerce or marketing.
2. Strong organizational skills.

1. Proficiency in project management.
2. Fluency in English.
3. Interest in luxury retail and customer service.
4. Teamwork, curiosity, and proactivity.

Prior experience in international commerce or marketing is required.

The internship includes training at L'École des Arts Joailliers, focusing on the history and values of Van Cleef & Arpels.

Van Cleef & Arpels cultivates a workplace culture that values creativity, collaboration, and a deep appreciation for the art of jewelry making. The company encourages proactive engagement and offers a supportive environment for professional growth.