Van Cleef & Arpels Client Services Associate

Van Cleef & Arpels, a prestigious name in the luxury fashion industry, is part of the Richemont Group, a global leader in luxury goods. Known for its exquisite craftsmanship and enchanting creations, Van Cleef & Arpels offers a unique working environment where career development is a key focus.

1. Greet customers in a timely, professional, and engaging manner.
2. Direct visitors to the appropriate person within the boutique and manage inbound calls.
3. Provide written responses to customer inquiries via email and chat, addressing topics such as hours of operation and repair process queries.

1. Bachelor’s degree in Fashion, Retail, or a related field, or one year of experience in a retail, contact center, or customer service environment.

1. Excellent communication skills.
2. Proficiency with Microsoft Office.
3. Fluency in multiple languages is a plus.

A minimum of one year in a retail, contact center, or customer service environment is required.

Bachelor’s degree in Fashion, Retail, or a related field.

Salary will be negotiated based on skills and prior work experience.

Richemont offers a generous compensation and benefits package for eligible employees.

Van Cleef & Arpels fosters a culture of excellence and career development, immersing employees in the enchanting world of luxury fashion with comprehensive training on the brand's history, craftsmanship, and creations.