Van Cleef & Arpels Client Experience Executive

Sydney • Australia

Wednesday, July 16, 2025

Van Cleef & Arpels, a prestigious name in the luxury jewelry industry, is part of the Richemont Group, a global leader in luxury goods. Known for its exquisite craftsmanship and timeless creations, Van Cleef & Arpels offers a unique working environment where employees are encouraged to develop their careers while contributing to the brand's legacy of elegance and innovation.

1. Plan, prepare, and deliver exceptional client experiences and events in alignment with Maison guidelines.
2. Provide CRM support to the Oceania network.
3. Execute in-boutique activations and bespoke out-of-boutique experiences.
4. Curate client itineraries and travel arrangements for international events.
5. Coordinate festive client gifting initiatives with relevant stakeholders and departments.
6. Support boutique teams with reporting and client insights.
7. Liaise with key stakeholders for client recruitment and retention campaigns.
8. Create and maintain relationships with the Maison’s key suppliers.

1. Proven experience in luxury client treatments or event management.

1. Strong communication and interpersonal skills.
2. Attention to detail and organizational skills.
3. Client-driven and results-oriented mindset.
4. Flexibility and reliability.

Previous experience in luxury client treatments or event management is required.

Employees will receive comprehensive training on the brand's history, know-how, and creations, fostering career development within the Maison.

Van Cleef & Arpels fosters a culture of excellence and innovation, where employees are immersed in a world of luxury and craftsmanship. The Maison is committed to employee development and offers a supportive environment for career growth.