Van Cleef & Arpels Boutique Manager
Van Cleef & Arpels, a distinguished name in the luxury jewelry industry, is part of the esteemed Richemont Group, renowned for its commitment to excellence and innovation. As an employer, Van Cleef & Arpels offers a unique opportunity to be part of a legacy that combines tradition with modernity, fostering a culture of creativity and craftsmanship.
- Lead the flagship boutique in Milan Montenapoleone, setting high ethical standards and representing the Maison at all times.
- Provide continuous support to the boutique team, leveraging extensive luxury management experience.
- Report directly to the Retail Director and collaborate closely with the retail management team to implement daily strategies.
- Establish motivating targets and action plans for the boutique, supporting Deputy Boutique Managers in translating these plans for each Sales Associate.
- Ensure customer service excellence and a memorable journey throughout the Maison's sales ceremony.
- Extensive experience in luxury retail management.
- Strong leadership capabilities with the ability to represent the Maison internally and externally.
- Excellent analytical, organizational, and interpersonal communication skills.
- Resilience and composure under pressure.
- Flexible mindset with the ability to embrace change.
- Ability to motivate and develop a team to achieve business objectives.
Proven track record in luxury retail management with significant experience in team leadership and development.
Joining Van Cleef & Arpels offers the opportunity to be part of a supportive team focused on achieving excellence and development.
Van Cleef & Arpels fosters a creative universe where team members are encouraged to pursue excellence and growth. The Maison values a supportive environment that emphasizes both individual and collective success.


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