Vacheron Constantin Sales Associate

Tokyo • Japan

Tuesday, July 15, 2025

Vacheron Constantin, established in 1755 and headquartered in Geneva, Switzerland, is renowned as the world's oldest continuously operating watch manufacturer. As part of the Richemont Group, Vacheron Constantin is committed to the core principles of perfected craftsmanship, innovative yet harmonious design, and exceptional finishing. The brand's timepieces, crafted with over 260 years of tradition and expertise, continue to captivate discerning individuals worldwide who appreciate genuine value.

1. Engage in customer service and sales activities.
2. Manage customer relationships and inventory.
3. Handle repair requests and operational tasks using company systems.
4. Achieve monthly and annual sales and KPI targets.
5. Communicate product knowledge, including the features of mechanical watches and the history of Vacheron Constantin, to customers.
6. Execute company customer service standards.
7. Create customer management data and apply CRM guidelines.

1. Experience in selling luxury goods such as watches, jewelry, fashion, or imported cars.
2. Minimum of 2 years of professional experience, including sales and customer service.
3. Experience working in a team-oriented environment.
4. Ability to build trust with customers and respond flexibly.
5. Goal-oriented with a proactive approach to skill development.

1. Passion for the Vacheron Constantin brand, even without industry experience.
2. Desire to grow with a developing brand.
3. Experience in sales and customer service in Chinese or English.
4. Possession of watch coordinator or related certifications, or experience in watch maintenance.
5. Result-oriented mindset.
6. Imagination and curiosity.
7. Team player with interpersonal skills.
8. Strong communication and networking abilities.
9. Leadership capabilities.
10. Knowledge and experience in department store external sales.

At least 2 years of experience in luxury sales and customer service.

Benefits include opportunities for professional development and growth within a prestigious luxury brand.

Vacheron Constantin fosters a culture of excellence, innovation, and tradition, where team collaboration and individual initiative are equally valued. As part of the Richemont Group, employees are encouraged to pursue professional growth and contribute to the brand's enduring legacy.