Closed Applications No Longer Accepted
Nota Bene: This job opportunity at Vacheron Constantin was available until Wednesday, March 12, 2025, but applications are no longer being accepted.
Vacheron Constantin Customer Service Project Manager
Vacheron Constantin, a venerable name in the realm of haute horlogerie, is part of the Richemont Group, a global leader in luxury goods. With a legacy spanning nearly 270 years, Vacheron Constantin is renowned for its commitment to excellence and innovation. The brand offers a dynamic work environment where tradition meets modernity, fostering a culture of creativity and passion for luxury craftsmanship.
- Evaluate the current implementation level of customer services and identify areas for improvement.
- Conduct industry and cross-industry benchmarks to identify best practices.
- Develop an operational action plan for the department to deliver the expected customer experience.
- Manage the operational execution of customer service projects across all channels, including retail and digital.
- Actively contribute to the team atmosphere and dynamics to ensure the best customer service experience.
- Proven experience in consultancy and/or project management, including initial phases.
- Comfortable with the high standards of the luxury sector.
- Strong collaboration skills with multidisciplinary and international teams.
- Rigorous, organized, and flexible.
- Proficient in English, both oral and written.
- Solution-oriented with excellent communication and interpersonal skills.
Experience in consultancy and/or project management, particularly within the luxury sector, is required.
Flexible working hours, high-quality work environment, health and wellness programs, socially responsible initiatives, generous holiday calendar, quality dining options, development and training opportunities.
Vacheron Constantin prides itself on a culture that values heritage and innovation, encouraging employees to push boundaries while maintaining the highest standards of luxury. The company offers a supportive and enriching environment that emphasizes quality of life and professional growth.


Vacheron Constantin Jobs
- JUN 18Melbourne • Australia
- JUN 18Seoul • South Korea
- JUN 17Paris • France
- JUN 17Costa Mesa • USA
- JUN 17Dubai • UAE
- JUN 17Plan-les-Ouates • Switzerland
- JUN 17Melbourne • Australia
- JUN 4Le Brassus • Switzerland
- JUN 2Plan-les-Ouates • Switzerland
- MAY 29Taipei • Taiwan
Keep looking…
Use Cerulean's Luxury Job Search to find other open roles similar to this one: