Vacheron Constantin Client Advisor
Vacheron Constantin, a distinguished member of the Richemont Group, stands as the world's oldest watchmaker in continuous production since 1755. With its headquarters in Geneva, Switzerland, the brand operates a prestigious global retail network encompassing nearly 200 points of sale across 36 countries. Vacheron Constantin is renowned for its exceptional heritage and commitment to innovation, fostering a community of watchmakers, artisans, and dedicated professionals who share a passion for excellence and a vision for a brighter future.
- Deliver an exceptional and personalized in-store client experience.
- Create a welcoming and friendly environment at all client touchpoints.
- Collaborate with Boutique management on in-store and offsite events to expand the network.
- Capture and manage client data accurately to build lasting relationships.
- Consistently achieve and exceed sales targets while adhering to retail guidelines.
- Master key moments of the sales ceremony, engaging clients with thoughtful questions and attentive listening.
- Handle negotiations and objections confidently, ensuring a positive client experience.
- Assist after-sales clients in accordance with Maison values.
- Solid experience in luxury goods retail, preferably in a department store.
- Fluency in English; proficiency in another language is a plus.
- Excellence in client service and commitment to client satisfaction.
- Collaborative team spirit and proactive approach.
- Results-oriented mindset thriving in a fast-paced environment.
- Meticulous attention to detail and strong client focus.
- Excellent communication and interpersonal skills for engaging with an international clientele.
- Flexibility regarding working hours.
Solid experience in luxury goods retail, preferably in a department store.
Opportunity to work with a prestigious brand with a rich heritage and global presence.
Vacheron Constantin fosters a culture of excellence, innovation, and collaboration. As part of the Richemont Group, the company values its exceptional heritage and is committed to trailblazing a brighter future. Employees are part of a global community dedicated to the art of watchmaking and the pursuit of excellence.


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