Vacheron Constantin Boutique Manager

London • UK

Wednesday, September 24, 2025

Vacheron Constantin, the world's oldest watchmaker in continuous production since 1755, is headquartered in Geneva, Switzerland, and operates a prestigious global retail network spanning nearly 200 points of sale across 36 countries. As part of this esteemed brand, employees join a community of watchmakers, artisans, and professionals who are united by a shared commitment to heritage and innovation.

1. Craft a boutique environment that delivers memorable client experiences and fosters a fulfilling employee atmosphere.
2. Implement a robust clienteling approach to drive ambitious and sustainable business results.
3. Contribute to the brand's reputation through networking and events.
4. Develop relationships with Harrods teams and initiate boutique activities.
5. Drive CRM and clienteling initiatives, leading by example in building relationships with clients and prospects.
6. Manage boutique operations in accordance with brand and group compliance policies.
7. Represent the brand's identity and values as a Maison ambassador.
8. Design the optimum organization, recruit suitable profiles, and ensure a proactive talent pipeline.
9. Coach, train, motivate, and inspire the team to achieve exceptional performance.

1. 4+ years of experience in retail management, preferably with high watchmaking or high-value luxury products.
2. Proven track record of driving boutique performance from qualitative, quantitative, and operational perspectives.
3. Strong understanding of customer service needs and priorities, with a clienteling and ultimate hospitality mindset.

1. Self-starter with a team-player approach.
2. Excellent leadership, interpersonal, and communication skills.
3. Knowledge of the local market, with familiarity with Harrods as a plus.
4. Excellent computer skills, with SAP exposure as a plus.

4+ years of experience in retail management, preferably with high watchmaking or high-value luxury products.

Opportunity to work with a prestigious brand with a rich heritage and a global presence.

Vacheron Constantin fosters a culture of excellence and innovation, where attention to detail and a commitment to heritage are paramount. Employees are part of a global community dedicated to crafting exceptional timepieces and trailblazing a brighter future.