Vacheron Constantin Boutique Manager

Bangkok • Thailand

Wednesday, March 12, 2025

Vacheron Constantin, a prestigious entity within the Richemont Group, is renowned for its unparalleled craftsmanship in the realm of fine watchmaking. With a legacy spanning over 270 years, the brand is synonymous with innovation and excellence. As part of Richemont, Vacheron Constantin benefits from the conglomerate's global reach and resources, offering employees a unique opportunity to be part of a storied tradition while contributing to contemporary luxury retail.

1. Develop and implement dynamic action plans to achieve sales targets.
2. Monitor boutique performance using relevant KPIs.
3. Lead and motivate the boutique team to drive sales and ensure exceptional client service.
4. Propose and execute in-boutique activities to enhance client engagement.
5. Build and maintain a VVIP client database.
6. Ensure high standards of cleanliness, presentation, and customer service.
7. Resolve customer issues efficiently and professionally.
8. Initiate and manage marketing events to promote boutique presence.
9. Coach and develop team members to enhance performance and engagement.
10. Prepare and analyze sales and performance reports.
11. Implement visual merchandising guidelines to maximize product exposure.
12. Control boutique expenses and manage inventory accurately.
13. Ensure compliance with brand policies and procedures.

1. Solid experience in luxury retail or service sector.
2. Managerial experience in sales and customer service.
3. Strong project management and time management skills.
4. Excellent interpersonal and communication skills.
5. Proficiency in English and Mandarin is highly desirable.
6. Knowledge of the local market and CRM activities.

1. Leadership and team management.
2. Sales and client relationship management.
3. Analytical and problem-solving abilities.
4. Attention to detail and execution focus.
5. Proficiency in Microsoft Office and SAP.

Significant experience in a similar managerial role within the luxury retail sector, with a focus on sales and customer service.

SPM or equivalent educational background.

Vacheron Constantin offers a caring, transparent, and flexible work environment, fostering a sense of belonging and fulfillment among its employees.

Vacheron Constantin prides itself on a culture of excellence, exploration, and fulfillment, where employees are encouraged to reach their full potential in a supportive and dynamic environment.