Vacheron Constantin Assistant Boutique Manager

Vacheron Constantin, a distinguished Maison of Belle Haute Horlogerie, is renowned for its nearly 270-year legacy of excellence and innovation in luxury watchmaking. As part of the esteemed Richemont Group, Vacheron Constantin offers unparalleled opportunities for career growth and professional development within a global network of luxury brands.

1. Lead and motivate the boutique team to achieve sales targets and optimize boutique operations.
2. Assist the Boutique Manager in coaching and developing staff to meet the Maison’s standards.
3. Communicate company policies and management directives effectively to staff.
4. Develop local clientele and establish partnerships with third parties to enhance boutique visibility.
5. Maintain high standards of customer service and manage customer relations.
6. Act as an ambassador of the Maison, fostering direct contact with Very Important Clients (VICs) and growing the CRM database.
7. Coach, train, and motivate the team, driving performance through engagement and professionalism.

1. Experience in the luxury sector with managerial and team leadership experience.
2. Proven track record in sales and customer service management.

1. Updated product knowledge and sales-driven mindset.
2. Leadership skills to inspire and guide staff.
3. Excellent interpersonal and communication skills.
4. Reliability, independence, and social aptitude.
5. Proactive problem-solving abilities.
6. Organizational skills.
7. Broad background in CRM activities.
8. Passion for service and client orientation.
9. Proficiency in English; additional languages are advantageous.
10. Knowledge of the local market, including competitors and trends.
11. General IT skills, including Microsoft Office and SAP.

Managerial and team leadership experience in luxury sales and customer service is required.

As part of the Richemont family, employees benefit from internal development opportunities, mobility, and various avenues for personal and professional growth.

Vacheron Constantin fosters a culture of excellence and innovation, deeply rooted in its heritage. Employees are part of a collaborative and dynamic environment where curiosity and the pursuit of betterment are encouraged. Being part of the Richemont Group, the brand emphasizes internal development and career mobility.