Vacheron Constantin Assistant Boutique Manager
Vacheron Constantin, a prestigious name in fine watchmaking, is part of the Richemont Group, a global leader in luxury goods. With a rich heritage spanning over 270 years, Vacheron Constantin is renowned for its technical prowess and distinctive designs. The company values its employees, offering a unique career experience that emphasizes achievements, opportunities, and transparency.
- Assist the Boutique Manager in developing and managing the team to achieve sales targets through exceptional customer service.
- Guide and manage the boutique team to enhance sales turnover in line with the boutique strategy.
- Supervise staff adherence to discount policies and achieve key performance indicators.
- Assist in establishing and maintaining high staff morale and effective training programs.
- Communicate company policies and management instructions effectively to staff.
- Serve as an alternative point of contact for customer service escalations and ensure customer satisfaction.
- Build long-term client relationships and manage client databases.
- Ensure proper and accurate management of stock, including reception, transfer, and inventory management.
- Maintain high standards of boutique housekeeping and ensure compliance with safety regulations.
- Assist in the preparation of various reports, including sales turnover and customer analysis.
- Participate actively in boutique meetings and contribute feedback and new ideas.
- 3 – 5 years of experience in supervisory roles within the luxury retail environment.
- Strong management and organizational skills.
- Excellent communication skills.
- Fluency in written and spoken English.
3 – 5 years in supervisory positions in a luxury retail environment.
Employees enjoy a caring, transparent, and flexible work environment, with opportunities to work alongside a motivated and creative team.
Vacheron Constantin fosters a culture of excellence, belonging, exploration, and fulfillment. The company values its employees' unique contributions and strives to provide an exceptional career experience.


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