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Vacheron Constantin Assistant Boutique Director
Vacheron Constantin, a distinguished name in the luxury watch industry, stands as the world's oldest watchmaker in continuous production since 1755. With its headquarters in Geneva, Switzerland, the brand operates a global retail network comprising nearly 200 points of sale in 36 countries. As part of this prestigious community, employees are united by a shared commitment to exceptional heritage and a passion for innovation.
- Support the Boutique Director in delivering an exceptional client and employee experience.
- Participate in networking activities and initiate boutique events to enhance sales and brand reputation.
- Drive and monitor CRM and clienteling initiatives, fostering relationships with clients and prospects.
- Assist in setting performance targets for the team and provide strategic analysis to achieve business goals.
- Oversee administrative tasks and prepare client analysis reports to identify local trends.
- Maintain high standards of presentation and client service, promoting the adoption of new tools and services.
- Manage boutique operations in compliance with brand policies.
- Act as a brand ambassador at events, enhancing the boutique's presence.
- Assist with coaching, training, and motivating the sales team.
- Develop positive relationships with the team by addressing individual needs and concerns.
- Deep understanding of the luxury watch market.
- Exceptional sales and people management skills.
- Results-oriented with the ability to anticipate market trends.
- Leadership and integrity.
- Strong organizational skills.
- Conflict management.
- Decisive decision-making and effective delegation.
Proven experience in a similar role within the luxury retail sector, with a focus on clienteling and team management.
Competitive benefits package including opportunities for professional development and growth within the company.
Vacheron Constantin fosters a culture of excellence, where a shared devotion to heritage and innovation drives the team. Employees are encouraged to embody the brand's values, inspiring both clients and colleagues alike.