Vacheron Constantin Assistant Boutique Director

London • UK

Tuesday, August 5, 2025

Vacheron Constantin, a distinguished name in the luxury watch industry, stands as the world's oldest watchmaker in continuous production since 1755. With its headquarters in Geneva, Switzerland, the brand operates a global retail network comprising nearly 200 points of sale in 36 countries. As part of this prestigious community, employees are united by a shared commitment to exceptional heritage and a passion for innovation.

1. Support the Boutique Director in delivering an exceptional client and employee experience.
2. Participate in networking activities and initiate boutique events to enhance sales and brand reputation.
3. Drive and monitor CRM and clienteling initiatives, fostering relationships with clients and prospects.
4. Assist in setting performance targets for the team and provide strategic analysis to achieve business goals.
5. Oversee administrative tasks and prepare client analysis reports to identify local trends.
6. Maintain high standards of presentation and client service, promoting the adoption of new tools and services.
7. Manage boutique operations in compliance with brand policies.
8. Act as a brand ambassador at events, enhancing the boutique's presence.
9. Assist with coaching, training, and motivating the sales team.
10. Develop positive relationships with the team by addressing individual needs and concerns.

1. Deep understanding of the luxury watch market.
2. Exceptional sales and people management skills.
3. Results-oriented with the ability to anticipate market trends.

1. Leadership and integrity.
2. Strong organizational skills.
3. Conflict management.
4. Decisive decision-making and effective delegation.

Proven experience in a similar role within the luxury retail sector, with a focus on clienteling and team management.

Competitive benefits package including opportunities for professional development and growth within the company.

Vacheron Constantin fosters a culture of excellence, where a shared devotion to heritage and innovation drives the team. Employees are encouraged to embody the brand's values, inspiring both clients and colleagues alike.