Tissot Senior Sales Assistant

Florence • Italy

Friday, June 27, 2025

Tissot, a distinguished brand under the umbrella of The Swatch Group, is renowned for its innovative timepieces that blend tradition with cutting-edge technology. As part of The Swatch Group, Tissot benefits from the resources and prestige of one of the world's leading watchmaking conglomerates, offering employees a dynamic and supportive environment to thrive in the luxury retail sector.

1. Provide exceptional customer service to enhance client satisfaction and loyalty.
2. Drive sales to meet and exceed individual and boutique targets.
3. Maintain a thorough understanding of Tissot products and brand heritage to effectively communicate with clients.
4. Assist in visual merchandising to uphold the brand's image and presentation standards.
5. Handle customer inquiries and resolve issues promptly and professionally.
6. Contribute to the overall operational efficiency of the boutique.

1. Native-level proficiency in Spanish.
2. Proven experience in luxury retail sales, preferably in the watch or fashion industry.
3. Strong understanding of customer service principles and practices.
4. Ability to work in a fast-paced, dynamic environment.

1. Excellent communication and interpersonal skills.
2. Proficiency in additional languages is an advantage.
3. Strong organizational skills with attention to detail.
4. Ability to work collaboratively within a team.

Minimum of 3 years of experience in a similar role within the luxury retail sector.

Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within The Swatch Group.

The Swatch Group fosters a culture of innovation and excellence, encouraging employees to contribute their unique talents and perspectives. Tissot boutiques are characterized by a commitment to quality, customer satisfaction, and a passion for horology.