Tissot Senior Sales Assistant

Florence • Italy

Monday, April 28, 2025

Tissot, a distinguished brand within The Swatch Group, offers a dynamic work environment that values innovation and excellence. The Swatch Group, a global leader in the watchmaking industry, provides a robust platform for career growth and development, ensuring employees are part of a prestigious network of luxury brands.

1. Provide exceptional customer service to enhance client satisfaction and loyalty.
2. Drive sales to meet and exceed boutique targets.
3. Maintain an in-depth knowledge of Tissot products and brand heritage.
4. Assist in the visual merchandising of the boutique to uphold brand standards.
5. Handle customer inquiries and resolve issues promptly and professionally.
6. Support inventory management and stock replenishment activities.

1. Proven experience in luxury retail sales, preferably within the watch or jewelry sector.
2. Strong understanding of the luxury market and customer expectations.
3. Proficiency in Italian and English.

1. Excellent communication and interpersonal skills.
2. Strong sales acumen and customer-focused approach.
3. Ability to work collaboratively within a team environment.
4. Attention to detail and high level of organization.

A minimum of 3 years in a luxury retail sales role is required.

High school diploma or equivalent; further education in sales or marketing is advantageous.

Competitive salary package, performance-based incentives, and opportunities for professional development within The Swatch Group.

Tissot fosters a collaborative and innovative culture, emphasizing quality and precision in every aspect of its operations. Employees are encouraged to embrace creativity and contribute to the brand's legacy of excellence.