Tissot Senior Sales Assistant

Florence • Italy

Wednesday, December 18, 2024

Tissot, a distinguished brand under the Swatch Group umbrella, is renowned for its precision timepieces that blend innovation with tradition. The Swatch Group, a global leader in the watchmaking industry, is celebrated for its diverse portfolio of brands and its commitment to excellence. The Italian subsidiary, The Swatch Group (Italia) S.p.A., upholds these values, offering a dynamic and enriching work environment.

1. Assist clients through personalized customer experiences, acting as a brand ambassador for Tissot.
2. Lead complex client requests and manage the entire customer journey, including after-sales activities.
3. Support operational tasks, ensuring adherence to company procedures and systems.
4. Maximize sales opportunities across all product categories.
5. Deliver an elevated customer experience to drive results, both during and after the sale.

1. 3-4 years of experience in a retail sales assistant role.
2. Proven track record of driving sales and achieving KPIs.
3. Fluency in English and Spanish.

1. Excellent communication and customer service skills.
2. Strong work ethic with a commitment to exceeding client expectations.
3. Ability to manage complex client requests and provide comprehensive customer service.

3-4 years in a retail sales assistant role, with a focus on driving sales and customer satisfaction.

Opportunity to work with a prestigious brand in a dynamic retail environment, fostering professional growth.

The Swatch Group fosters a culture of innovation, excellence, and customer-centricity. Employees are encouraged to embody the brand's values and contribute to a collaborative and dynamic work environment.