Tissot Senior Sales Assistant

Florence • Italy

Friday, December 13, 2024

Tissot, a distinguished brand within The Swatch Group, is renowned for its precision timepieces and innovative spirit. As part of The Swatch Group, the global leader in the production and marketing of finished watches, Tissot benefits from a robust international presence and a commitment to excellence. The Swatch Group (Italy) S.p.A., the Italian subsidiary, upholds these values, continually expanding its reach through new corporate stores that embody the unique ethos of each brand.

1. Assist clients through a personalized customer experience, acting as a brand ambassador for Tissot.
2. Lead complex client requests and support them throughout the entire customer journey, including after-sales activities.
3. Support operational tasks, ensuring compliance with company procedures and systems.
4. Maximize sales opportunities across all product categories.
5. Deliver an elevated customer experience both during and after the sale.

1. 3-4 years of experience in a retail sales assistant role.
2. Fluent in English and Spanish.

1. Proven ability to drive sales and achieve key performance indicators (KPIs).
2. Excellent communication and customer service skills.
3. Strong work ethic with a commitment to exceeding client expectations.

3-4 years in a retail sales assistant role, preferably within the luxury sector.

Opportunities for professional growth within a leading global watchmaking group.

The Swatch Group fosters a culture of innovation, precision, and customer-centricity. Employees are encouraged to embody the brand's values and contribute to a dynamic and collaborative work environment.