Tissot Retail Keyholder

Tissot, a distinguished brand under the umbrella of The Swatch Group, is renowned for its innovative timepieces that blend tradition with cutting-edge technology. The Swatch Group, a global leader in the watchmaking industry, offers a dynamic and diverse work environment, fostering creativity and excellence.

1. Open and close the store, ensuring all procedures are followed for security and operational readiness.
2. Assist in managing daily store operations, including inventory management and visual merchandising.
3. Provide exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction.
4. Support the sales team in achieving sales targets and maintaining high standards of customer engagement.
5. Train and mentor junior staff members, promoting a culture of continuous improvement and teamwork.

1. Previous experience in a retail environment, preferably in the luxury or watch industry.
2. Proven ability to manage store operations and lead a team effectively.
3. Strong customer service orientation with excellent communication skills.

1. Leadership and team management
2. Customer service excellence
3. Inventory management
4. Sales and target achievement
5. Problem-solving and conflict resolution

A minimum of 2 years of experience in a retail environment, with a focus on luxury goods or timepieces.

High school diploma or equivalent; additional certifications in retail management are advantageous.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development within The Swatch Group.

Tissot, as part of The Swatch Group, cultivates a culture of innovation, precision, and excellence. Employees are encouraged to bring their unique perspectives and skills to the table, contributing to a collaborative and forward-thinking workplace.