Tissot Customer Care and Administration Coordinator
Tissot, a distinguished brand within The Swatch Group, is renowned for its innovative timepieces that blend tradition with cutting-edge technology. As part of The Swatch Group, Tissot benefits from the resources and global reach of one of the world's largest watchmaking conglomerates, offering employees a dynamic environment with opportunities for growth and development.
- Coordinate customer care operations to ensure exceptional service delivery.
- Manage administrative tasks related to customer inquiries and service requests.
- Liaise with internal departments to resolve customer issues efficiently.
- Maintain accurate records of customer interactions and transactions.
- Assist in the development and implementation of customer service policies and procedures.
- Proven experience in customer service or administrative roles.
- Strong organizational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Proficiency in using customer service software and databases.
- Customer service excellence
- Administrative proficiency
- Problem-solving
- Communication
- Organizational skills
A minimum of 2 years in a customer service or administrative role, preferably within the luxury or retail sector.
Bachelor's degree in Business Administration or a related field preferred.
Comprehensive benefits package including health insurance, retirement plans, and employee discounts on products.
Tissot fosters a culture of innovation and excellence, encouraging employees to contribute to the brand's legacy of precision and style. The work environment is collaborative and supportive, with a strong emphasis on professional growth and development.


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