Tissot Assistant Store Manager

Sunrise • USA

Wednesday, February 19, 2025

Tissot, a prestigious brand under the Swatch Group, has been a beacon of Swiss watchmaking excellence since 1853. Renowned for its commitment to craftsmanship, quality, and precision, Tissot serves as the Official Timekeeper for numerous high-profile sports events, including the NBA, FIBA, and MotoGPTM. The Swatch Group, a leader in the global watch industry, provides a dynamic and innovative environment for professionals passionate about luxury and performance.

1. Assist in directing store operations and achieving sales targets.
2. Support the Store Manager in training and coaching retail staff.
3. Retain and build client relationships while actively seeking new clientele.
4. Implement strategies to achieve superior customer service and sales results.
5. Delegate tasks to the sales team and develop sales incentives.
6. Ensure a consistent, quality store experience for customers.
7. Communicate effectively to enhance brand recognition.
8. Maximize inventory, cash control, and loss prevention techniques.
9. Train and lead employees in successful selling and customer service.
10. Collaborate with the Store Manager on in-store activities and events.
11. Adhere to and oversee compliance with company policies and standards.
12. Solve problems affecting store service, efficiency, and productivity.
13. Recruit according to brand standards and maintain workforce documentation.
14. Communicate clearly and provide instructions to employees.
15. Maintain professionalism and adaptability in a fast-paced environment.

1. High School Diploma, GED, or equivalent required.
2. Bachelor’s Degree in Management, Business, or equivalent preferred.
3. 3-5+ years of retail store experience; leadership experience preferred.

1. Excellent problem-solving and customer service skills.
2. Strong interpersonal, communication, and organizational skills.
3. Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
4. Ability to work independently, including weekends and outside regular hours.
5. Fluency in English; additional languages as required by location.

A minimum of 3-5 years in retail store operations, with a focus on leadership and sales.

High School Diploma or equivalent required; Bachelor's Degree preferred.

The Swatch Group offers excellent health, dental, and vision insurance, a 401(k) plan with employer match, company-paid life insurance, 18 days of PTO per year, and employee product discounts.

Tissot, as part of the Swatch Group, fosters a culture of innovation, diversity, and environmental sustainability. The company values professionalism, enthusiasm, and a commitment to excellence, providing a supportive and dynamic workplace for its employees.