Tiffany & Co. User Experience Intern

Tiffany & Co., a part of the prestigious LVMH Group, is renowned for its exquisite craftsmanship and luxury products in the watches and jewelry sector. As an employer, Tiffany & Co. offers a dynamic environment that fosters innovation and excellence, providing employees with opportunities to contribute to the legacy of a globally recognized brand.

1. Support the Global Digital Commerce 'Voice of Customer' (VoC) Program.
2. Analyze Net Promoter Score (NPS) performance and eCommerce health globally, integrating market analysis, data-driven insights, and user research findings to inform design strategy.
3. Conduct and analyze user research using various qualitative and quantitative methodologies.
4. Present customer and user insights to regional stakeholders and collaborate on ad-hoc analyses as needed.
5. Partner with cross-functional stakeholders to ensure the successful application of Digital Commerce insights (UX & VoC).
6. Develop recurring reports (weekly, monthly, quarterly, annually) to support various stakeholders.
7. Explore opportunities with current or future vendors to enhance Digital Commerce programs.

1. Pursuing an undergraduate degree or a 2025 graduate in Design, User Experience, Human-Computer Interaction, Psychology, Cognitive Science, Neuroscience, Social Science, Anthropology, Human Factors or related fields.

1. Existing exposure to UX research and strategy is preferred.
2. Clear communication skills and creative problem-solving abilities.
3. Organized work style and dedication to user-centricity.
4. Familiarity with qualitative and quantitative research methods.
5. Ability to thrive in a fast-paced, dynamic environment.
6. Curiosity about design thinking and skill enhancement.

Beginner level experience in UX research and strategy is ideal.

Pursuing an undergraduate degree or a 2025 graduate in relevant fields.

$25 per hour.

The internship provides an opportunity to work with a leading luxury brand, gaining valuable industry experience and insights into digital commerce and user experience.

Tiffany & Co. fosters a culture of innovation, creativity, and excellence, encouraging employees to explore new ideas and solutions in a collaborative environment. The company values diversity and inclusivity, creating a supportive atmosphere for professional growth.