Tiffany & Co. Team Manager

Sydney • Australia

Wednesday, July 2, 2025

Tiffany & Co., a storied name in luxury since 1837, is renowned for its exquisite craftsmanship and iconic designs. As part of the LVMH group, Tiffany & Co. benefits from being under the umbrella of the world's largest luxury conglomerate, offering unparalleled opportunities for growth and innovation. With nearly 300 stores worldwide, Tiffany & Co. is a leader in the luxury retail sector, committed to excellence in both product and service.

1. Ensure the store exceeds sales and profitability targets while providing outstanding client experience.
2. Lead, develop, and support staff to meet and exceed individual sales plans with a focus on client development.
3. Build relationships with internal and external clients.
4. Nurture and expand the client portfolio through meaningful commercial outreach.
5. Support the Store Manager in organizing and hosting client events.
6. Create exceptional client experiences, consistently going above and beyond.
7. Become an expert in product and sales training modules.
8. Assist in supervising, developing, and training designated staff and supervisors.
9. Assist with recruitment and onboarding of new employees.
10. Perform key-holder responsibilities, including opening and closing the store.

1. Minimum three years of supervisory or management experience.
2. Sound sales experience in retail or relevant customer-related fields such as hospitality, events, or banking.
3. Experience in sales generation and managing sales results.
4. Proven ability to work towards targets and KPIs.
5. Event organization experience is advantageous.
6. Ability to inspire trust, integrity, fairness, and professionalism among clients and staff.

1. Strong leadership and team development skills.
2. Excellent client relationship management.
3. Proficiency in sales and product training.
4. Flexibility to adapt to various roles based on business needs.
5. Ability to work non-traditional hours, including nights, weekends, and holidays.

Minimum three years of supervisory or management experience in retail or a customer-related field.

Generous salary and bonus incentives, employee discounts, milestone gifts, and endless career opportunities within LVMH. A culture focused on wellbeing, innovation, and growth, with continuous training and up-skilling opportunities. Mentoring from a highly experienced management team.

Tiffany & Co. fosters a high-performing, caring, and dynamic team environment. The culture is centered around wellbeing, innovation, and growth, providing endless opportunities for career advancement within the LVMH group. Employees are encouraged to develop their skills and are supported by a management team dedicated to mentoring and professional development.