Tiffany & Co. Team Manager
Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its timeless elegance and exquisite craftsmanship. As part of the LVMH Group, Tiffany & Co. benefits from the support and resources of a global leader in luxury goods, enabling it to maintain its esteemed position in the market while fostering a culture of innovation and excellence.
- Drive team accountability in delivering unparalleled service and achieving store KPIs, including sales, client experience, and operational excellence.
- Demonstrate an entrepreneurial mindset and strategic vision that incorporates sales, client engagement, and team development.
- Lead by example and actively coach the team on the sales floor, supporting professional growth and development.
- Possess a deep market understanding, insights on competitors' practices, and cultivate a strong network within respective communities to enhance the client experience.
- Support store opening/closing procedures, workforce planning, and ensure compliance with Tiffany & LVMH procedures.
- Create an inclusive and supportive team environment, centered on the belief that People Make the Difference.
- Inspire clients and teams through authentic brand storytelling, effectively conveying Tiffany’s legacy of craftsmanship, brand commitment, and integrity.
- Ensure Client Advisors develop a client development strategy and assess their results.
- Empower the team to reach their potential, exercise resilience, and celebrate innovation.
- Motivate and guide the team to exceed goals and strategically assume new, challenging assignments.
- Minimum of 3 years of sales management experience.
- Proven track record in achieving commercial results in an omnichannel luxury environment.
- Demonstrated capability in recruitment, development, and retention of talents.
- Passion for luxury retail environments; jewelry/watch expertise is a plus.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Leadership and interpersonal skills: inspiring and trusted leader.
- Organized and efficient, with experience in driving change (tools, KPIs, etc.).
- Ability to cultivate connections and expand client base.
- Proven ability to facilitate seamless collaboration between client-facing and operational teams.
Minimum 5 years of experience in a related field.
Preferred: A college/university degree.
Competitive benefits package including opportunities for professional development and career advancement within a prestigious global luxury brand.
Tiffany & Co. fosters a culture of joy, innovation, and excellence, where each generation of employees honors the brand's storied past while dreaming of its future. The company values thoughtful, curious, and optimistic talents who contribute to its legacy of luxury and craftsmanship.


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