Tiffany & Co. Store Manager

Tiffany & Co., a prestigious name in luxury since 1837, is renowned for its exquisite craftsmanship and iconic designs. As part of the LVMH group, Tiffany & Co. offers unparalleled opportunities within the luxury sector, boasting nearly 300 stores globally. The brand is committed to excellence in both its products and its people, maintaining the highest standards of quality and service.

1. Drive the strategic direction of the store and provide leadership to the store and sales teams.
2. Ensure the store exceeds sales and profitability targets while delivering an exceptional client experience.
3. Analyze business performance and implement action plans to improve results, leveraging client relationships, team dynamics, visual merchandising, product assortment, and in-store operations.
4. Provide cohesive direction through morning briefings and goal setting.
5. Foster a culture of feedback and coaching to develop a winning team environment.
6. Ensure a seamless and luxurious client experience, responding to feedback promptly.
7. Develop and implement a client development plan to engage and grow high-value and VIP clients.

1. Minimum five years of experience leading teams of at least 15 people in a retail or client-focused environment.
2. Experience in sales generation and managing sales results.
3. Proven track record of working towards targets and KPIs.
4. Experience partnering with high-net-worth individuals in a selling environment.

1. Ability to inspire trust, integrity, fairness, and professionalism.
2. Proven ability to work in a fast-paced, dynamic environment.
3. Flexibility to work in various roles based on business needs.
4. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
5. In-depth technical knowledge of precious metals and gemstones is advantageous.

Minimum of five years leading teams in a retail or client-focused environment.

Generous salary and bonus, employee discounts, milestone gifts, and a culture focused on wellbeing, innovation, and growth. Endless career opportunities within LVMH, with continuous training and up-skilling opportunities.

Tiffany & Co. fosters a high-performing, caring, and dynamic team environment. The culture emphasizes wellbeing, innovation, and growth, supported by a management team dedicated to mentoring and development.